You are currently browsing the monthly archive for May 2012.
May 26, 2012 (updated May 28, 2012)
Universal City Nissan calls police on Nissan Owner for legally protesting
So I’m not the only one who Universal City Nissan has upset with their poor service.
Nissan Owner Ann Chong emailed into my blog back in March of this year writing, “Universal City Nissan has had my car for about 3 weeks and they have given it back to me several times with more damage done to the vehicle EVERY time.”
Ms. Chong took the advice a lemon law lawyer gave to me that I previously posted on my blog (Information for all car owners) and went out to Universal City Nissan today to protest their shoddy work on her car. Here is what she wrote in an email to Bill Mastroianni–the same General Manager of Universal City Nissan who refused to issue a refund to me or even acknowledge the allegations I had of his service department’s shoddy work (UCN had my former Sentra 12 times and never fixed it; read more here)–and to Melvyn Lemus, the Service Manager who refused to service my Sentra the 13th time on February 2, 2012 after I had it towed there by AAA:
From: Ann Chong
Date: Sat, May 26, 2012 at 10:42 PM
Subject: Dear Nissan, Thank you for calling the police on me!
To: firstname.lastname@example.org, email@example.com, firstname.lastname@example.org
Once again, proof of how Nissan treats Nissan owners — by calling the police on them. This is why you:
STAY FAR AWAY FROM UNIVERSAL CITY NISSAN
DON’T BUY NISSAN
BUY THE COMPETITION
Changing the world one post at a time
My aim is to give a truthful, accurate account of the four year nightmare of owning my Nissan Sentra and the stress, exhaustion, and anger I experienced dealing with Nissan Corp. and the three dealerships. If anyone I mention here or elsewhere on my blog wishes to email me with any comments on anything I say, or wishes to contradict or challenge anything I say, I will be more than happy to review any comments, to post your comments and then comment on them myself, or remove anything that I find out to be inaccurate.
THIS IS THE THE TRUTH ABOUT NISSAN AND HOW NISSAN CORP. AND THE DEALERSHIPS TREAT THEIR CAR OWNERS.
May 9, 2012
Honda loses PR war over fighting Civic Hybrid owner & false advertising
I don’t know about you, but Heather Peters fight with Honda over her Civic Hybrid has really soured me on Honda as a company. Peters discovered that her Honda Civic Hybrid was not getting the mileage Honda advertised after a software update recall from Honda. This is no small difference either, we’re talking about a difference of about 20 MPG here. This makes the extra $6,000-$7,000 Honda buyers pay for a Hybrid Civic, as compared to a regular Civic, in order to get Hybrid mileage they advertise and spend less on gas, virtually worthless — there is no point in paying extra for a Hybrid.
I know I’ll never in my lifetime trust Honda now in regards to their Hybrid cars. And really this has soured me overall on Honda as a company. In full disclosure, I know two very happy Honda Fit owners (neither are hybrids though). I personally am a very happy Toyota Corolla owner, since I got rid of my Nissan Sentra SE-R, my four-year nightmare of a car, and so far Toyota as a company has been great, and I feel very secure that I made a sound investment in my Corolla.
Through my ordeal with Nissan, I learned how horrible some of these car manufacturers are – Nissan North America, Inc. is by far the worse corporation I’ve ever dealt with in my life because of all the lies they tell, because I found evidence (Technical Service Bulletins) that the issue with my car was a known issue, and even after I presented them with the TSB’s, Nissan continued to stonewall me and even hired a lawyer who offered me nothing worthy and was not interested in really fixing the situation (it was finally a General Manager at Power Nissan of South Bay, a dealership which is a separate business from the manufacturer, who finally bought back my Sentra).
Honda seems to be on the level of Nissan though with the way they fought Heather Peters case and with the lies Honda continued to tell. Even after a court found in her favor, instead of just owning up to the false advertisement, Honda decided to appeal and get their big corporate attorneys to beat Peters on some complex federal regulations.
Kudos to you Honda for beating Peters on the appeal and saving that whopping $9,867.19. Now me and many others will never buy a Honda ever in our lifetime because we can no longer trust Honda as a company and manufacturer of quality cars. You surely won the battle against Peters, but you lost the PR war and many future sales. All this over $9,867.19 – now I’m no business major but that doesn’t seem like smart math to me.
Here is Heather Peters press release today: